The Role of Ericsson’s Digital BSS in 5G Monetization

An Interview with Mats Karlsson, Head of Business Support Systems (BSS) at Ericsson

Ericsson is the only end-to-end 5G technology vendor with a complete digital BSS solution.

Before we get started, I’d like to suggest a definition for BSS so we are all on the same page.

(Source: Ericsson)
(Source: Analysys Mason, 2019)

At Ericsson, our 5G Core and OSS make out-of-the-box integration possible with our simultaneous charging solutions (4G, 5G, IoT, VoLTE). This is one way we are able to support a low risk stepwise evolution to 5G.

Q4: What does the concept of “open” mean to Ericsson?

(Source: Ericsson)

For us, the ability to expose the assets of the network is key. Nobody benefits from having closed and proprietary APIs. If they are not open and standardized, it will slow down the whole industry.

Q5: What are you most excited about with regard to the development of Ericsson’s BSS portfolio? What are you most proud of?

I’m most proud of our ability to keep our customer commitments, and keep our high quality standards. We’ve developed a solid, consistent portfolio. Our customers are happy, and we are building trust. These are things we are very proud of.

I’m also excited to see what the cloud journey brings to this industry in terms of agility, flexibility, speed and operational efficiency. Cloud infrastructure enables the most agile and cost effective operations, and it will redefine the future of BSS.

We help our customers identify the network capabilities that enable early 5G and IoT monetization.

Through it all, we know it’s important to maintain a humble perspective. It’s like the guy who invented the internet — he didn’t figure out the monetization of the internet. He didn’t know that Facebook was going to be developed.

At the end of the day, we want our BSS and OSS to be enablers of innovation.


Service providers who choose to leverage Ericsson’s 5G leadership get to experience secure network resource exposure (including network slices), which is supported end-to-end.



Tech journalist, Apple ACN, Digital Transformation, IoT, 5G, AI and the future of tech.

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Diana Adams

Tech journalist, Apple ACN, Digital Transformation, IoT, 5G, AI and the future of tech.